SENIOR TRANSPORTATION · ALLENTOWN, PA
Gentle Rides.
Real Peace of Mind.
Jentle Transportation provides compassionate, reliable rides for seniors — and dedicated transport programs for senior living communities across the Lehigh Valley.
WHAT WE OFFER
Transportation That Treats Every Passenger With Dignity
Medical Appointments
Doctors, dialysis, therapy, specialist visits — we get you there safely and on time.
Daily Errands
Grocery, pharmacy, personal appointments — everyday trips handled with care.
Community Programs PARTNERSHIP
Scheduled transport for senior living facilities — dedicated routes and reliable drivers.
On-Demand Rides
Flexible same-day rides — call to schedule when you need us.
Simple From Start to Finish
Book By Phone
Call us to schedule ahead or same-day.
We Pick You Up
Driver arrives on time, assists door to door.
Arrive Safely
Every detail handled with care.
FOR SENIOR LIVING COMMUNITIES
A Transport Partner Built for Senior Communities
We partner with senior living communities across the Lehigh Valley to provide scheduled, reliable transportation for residents. Our dedicated drivers know your community, your residents, and your schedule — so you can focus on what matters most.
We handle billing coordination, monthly reporting, and seamless staff integration. Families get peace of mind knowing their loved ones are in caring hands. Our flexible recurring scheduling adapts to your facility's needs.
Who We Work With
Partnership Includes:
- Dedicated account manager
- Flexible recurring scheduling
- ADA-compliant vehicles
- HIPAA-aware drivers
- Monthly trip reporting
- Family notification options
- Emergency same-day coverage
"We become part of your team."
What Communities & Families Are Saying
My mother has been using Jentle for her dialysis appointments for six months. The drivers are always on time, kind, and patient. It's made such a difference for our family knowing she's in good hands.
Three times a week they take me to dialysis. Same driver, same time, no stress. They treat me like family. I don't know what I'd do without them.
Jentle has been our transport partner for two years. Reliable, professional, and our residents love the drivers. The monthly reporting makes our job so much easier.
ABOUT JENTLE TRANSPORTATION
"Every ride is a chance to show someone they matter."
Jentle Transportation was founded in Allentown with a simple mission: to provide seniors with transportation that treats them with dignity and care. We believe every passenger deserves a comfortable, stress-free ride — whether it's to a doctor's appointment or a trip to the grocery store.
Our drivers are background-checked, trained in senior care, and HIPAA-aware. We're licensed, insured, and ADA-accessible. We're proud to serve the Lehigh Valley community and to partner with senior living facilities who share our values.
Serving the Lehigh Valley & Surrounding Areas
Don't see your area? Call us — we may still be able to help.
FREQUENTLY ASKED QUESTIONS
Answers to Common Questions
Call us at 978-242-2248. We book by phone only. You can schedule ahead or same-day, depending on availability. Our team will take your details, confirm pickup and drop-off locations, and answer any questions.
Yes. We offer on-demand, same-day rides. Call as early as possible to improve availability. We'll do our best to accommodate you.
Pricing depends on distance, type of trip, and frequency (e.g., recurring vs. one-time). Call us at 978-242-2248 for a quote. We're happy to discuss options that fit your needs and budget.
We do not process insurance or Medicaid directly. You pay us; you may be able to submit receipts to your plan for reimbursement. Check with your insurance or Medicaid for non-emergency medical transportation (NEMT) benefits.
We serve the Lehigh Valley and surrounding areas, including Allentown, Bethlehem, Easton, Whitehall, Emmaus, Catasauqua, Northampton, Quakertown, and Macungie. Don't see your area? Call us — we may still be able to help.
Yes. Our fleet includes ADA-compliant vehicles. Let us know your mobility needs when you book so we can assign the right vehicle. Our drivers assist door to door.
Yes. We regularly transport seniors to dialysis appointments. Many clients use us for recurring dialysis trips (e.g., three times per week) with the same driver and schedule for consistency and peace of mind.
Monday–Saturday: 6:00 AM – 8:00 PM
Sunday: 8:00 AM – 5:00 PM
Rides are scheduled within these hours. Call us to book.
Yes. Call us as soon as you know you need to change or cancel. We'll work with you to reschedule. Cancellation policies may apply for recurring or partnership rides.
Yes. All drivers are background-checked and trained in senior care. We're also licensed, insured, ADA-accessible, and HIPAA-aware. Your safety and comfort are our priority.
We partner with assisted living, memory care, independent living, rehab centers, adult day programs, and PACE programs. Partnerships include a dedicated account manager, flexible recurring scheduling, ADA-compliant vehicles, HIPAA-aware drivers, monthly trip reporting, family notification options, and emergency same-day coverage. Learn more about partnerships or call us to apply.